QUESTIONS & ANSWERS
- What colour is the patch material? Black, black or black.
- What colour is the stitching? Gold as default but you can request any colour.
- How long do they take to arrive? We aim to deliver within 3 weeks although during peak season this can slip a bit, sorry. PLEASE ALLOW 28 DAYS BEFORE CONTACTING US.
- How many words can you fit on a patch? The more characters you have, the smaller the font and the lesser the impact. 5-15 characters makes a good patch.
- How much does postage cost? All patches are now free shipping.
- Do we discount for bulk orders? Yes! We like bulk orders and we will reduce the price for large orders.
- Is it safe to pay by credit card? We only use PayPal's secure servers, it is completely safe. You should see the small "lock" symbol in the corner of you desktop showing that you are entering a secure page.
- Can you do one-off designs? Yes we can but there is a set-up charge that normally makes one-off or small quantity patches uneconomical.
- Do we supply the HOG patches? No, these have to be purchased through your official HOG supplier. Furthermore we cannot, and will not, reproduce any registered trademarks, names or emblems.
TERMS
- All orders must be paid for in full before manufacture.
- Patches will be supplied as per your order. You spell it wrong, we spell it wrong. If you want it on 2 lines or if you want the layout to be specific you have to let us know where it asks "special requirements".
- All stitching will be supplied in gold unless requested otherwise.
- All patches are made on black material.
- We do not guarantee a 3 week delivery.
- Cancellations or alterations must be made within 24 hours of ordering.